Responsible Gaming
Gaming Should Be Entertainment
Online gaming and wagering should be enjoyed as a form of entertainment only. It is never a reliable way to earn money or solve financial problems. Please gamble responsibly and only with money you can afford to lose.
Age Verification
You must be at least 18 years of age (or the legal gambling age in your jurisdiction) to participate in online gaming and wagering in Australia. We take age verification seriously and reserve the right to request proof of identity.
If you are under the legal age, please do not access or use gaming services.
Warning Signs of Problem Gambling
Recognise these warning signs in yourself or others:
- Constantly thinking about gambling or previous gambling experiences
- Needing to gamble with increasing amounts of money to achieve the desired excitement
- Repeatedly attempting to cut back or stop gambling without success
- Feeling restless or irritable when trying to reduce or stop gambling
- Gambling to escape problems, anxiety, depression, or negative emotions
- Chasing losses by returning another day to try to recover money lost
- Lying to family, friends, or others about the extent of gambling involvement
- Jeopardising or losing important relationships, jobs, or educational opportunities due to gambling
- Relying on others for money to cover gambling losses
- Experiencing financial hardship as a result of gambling
If you recognise any of these signs, please seek help immediately.
Self-Help Tools & Responsible Gaming Features
Most reputable gaming operators provide tools to help you maintain control:
- Deposit Limits: Set a maximum amount of money you can deposit within a specified timeframe
- Loss Limits: Restrict the amount you are willing to lose over a set period
- Betting Limits: Control the maximum stake you can place on individual bets
- Reality Checks: Receive notifications during gaming sessions reminding you of time spent and money wagered
- Session Timeouts: Automatically end your gaming session after a predetermined period
- Self-Exclusion: Exclude yourself from accessing gaming services for a period you choose (typically 6 months to several years)
- Account Closure: Permanently close your gaming account if you wish to stop gambling entirely
Use these tools proactively to maintain healthy gaming habits.
Support Organisations & Resources
If you are struggling with problem gambling, professional help and support are available:
Australia
- Gambling Help Online: www.gamblinghelponline.org.au — Free and confidential counselling and support services for problem gambling in Australia
- Lifeline Australia: 13 11 14 — 24/7 crisis support and counselling
- Beyond Blue: 1300 22 4636 — Support for mental health and wellbeing
International Support
- GamCare (UK): www.gamcare.org.uk — Free support for problem gamblers
- GamStop (UK): www.gamstop.co.uk — National self-exclusion scheme
- Responsible Gambling Council (Canada): www.responsiblegambling.org
- National Council on Problem Gambling (US): www.ncpgambling.org
These organisations provide confidential support and are staffed by trained professionals who understand problem gambling.
If You Need Help, Reach Out Today
Problem gambling is a treatable condition. If you or someone you know is struggling with gambling, please seek help immediately. There is no shame in asking for support — many people have successfully recovered with professional assistance.
Contact Gambling Help Online on 1800 858 858 (Australia) or visit their website for live chat support and resources.
Your health and wellbeing are important. Gambling should remain fun and entertaining, never harmful.